Contact information
Thank you for visiting Everyluri.
If you have questions about our garden and outdoor furniture, including tables, chairs, sofas, furniture sets, or an existing order, we’re here to help.
You can also contact us for assistance with payments, shipping, returns, exchanges, cancellations, and refunds. Our customer service team will review your inquiry and provide assistance as soon as possible.
Customer Service
Email:
[email protected]
We normally respond to customer inquiries within 1–2 business days. Business days are Monday through Friday, excluding public holidays observed by our customer service operations. Messages received during weekends or public holidays may require additional response time.
For order inquiries, please include your order number and the email address used at checkout. Please do not send passwords or complete payment card details.
For product questions, include the product name or page link and the details you would like us to clarify, such as dimensions, materials, available options, or package contents.
If an item arrives damaged, incomplete, or incorrect, describe the issue and attach photographs where available. If photographs are unavailable, contact us so we can discuss another reasonable way to assess the issue.
Company Information
Store Name:
Everyluri
Company Name:
GUANGZHOU FUBAO TRADING CO., LTD.
Company and Return Address:
ROOM 301, NO. 4, 5TH STREET, LONGMEN NEW VILLAGE, DAGANG TOWN, NANSHA DISTRICT, GUANGZHOU CITY, GUANGDONG PROVINCE, CHINA
This is our company address and our designated product return address. Returns are sent to China and may require international shipping, depending on your location.
Returns, Exchanges & Refunds
If you would like to request a return, exchange, or refund, please email [email protected] with your order number and the product concerned.
Eligible change-of-mind returns may be requested within 30 calendar days of delivery, subject to our Return and Refund Policy. This voluntary return period does not limit your statutory rights regarding faulty, damaged, incomplete, incorrect, or misdescribed products.
Our customer service team will provide packing and shipping instructions appropriate for your item, including any necessary arrangements for bulky furniture or fragile components.
Our company address listed above is also our designated return address. Please contact us before sending a return so we can identify your order and provide suitable instructions. Do not use a different address printed on the original shipping label unless we specifically instruct you to do so.
Contacting us before sending an item helps avoid delays and misdirected packages. Prior approval is not required where applicable law allows you to exercise a right by notifying us. Our normal response time does not extend applicable statutory deadlines.
Order Changes & Cancellations
If you need to correct your delivery address, change an order, or request a cancellation, email us as soon as possible with your order number and the requested change.
Changes cannot be guaranteed once fulfillment is underway or after dispatch. We will explain the available options in accordance with our Shipping Policy and Return and Refund Policy. This does not affect applicable statutory cancellation or withdrawal rights.
Website
Contact Summary
Email: [email protected]
Store: Everyluri
Company: GUANGZHOU FUBAO TRADING CO., LTD.
Company and Return Address: ROOM 301, NO. 4, 5TH STREET, LONGMEN NEW VILLAGE, DAGANG TOWN, NANSHA DISTRICT, GUANGZHOU CITY, GUANGDONG PROVINCE, CHINA
Return Instructions: Our company address also serves as our product return address. Please contact [email protected] before sending a return so we can provide appropriate packing and shipping instructions.