Shipping policy

Everyluri, operated by GUANGZHOU FUBAO TRADING CO., LTD., aims to provide a clear and reliable shipping experience for our garden and outdoor furniture collections. This policy applies to purchases made at everyluri.com. We ship to destinations supported by our checkout.

Order Processing

Orders are generally processed and dispatched within 1–3 business days after successful payment confirmation. Business days are Monday through Friday, excluding public holidays observed by our fulfillment operations.

Processing may take longer during holidays or periods of high demand. If we cannot dispatch within the stated timeframe, we will notify you, provide an updated estimate where available, and offer cancellation and a full refund for the unshipped order. We will obtain your agreement to a delay where required by applicable law.

If we cannot fulfill an item, we will contact you rather than substitute a different product, size, color, or configuration without your agreement.

Shipping Fees

Standard shipping fees are based on the merchandise subtotal after discounts and before taxes, shipping, or import charges:

• Orders below $49.99: $6.99 standard shipping.

• Orders of $49.99 or more: Free standard shipping.

All amounts above are in United States dollars (USD). Available shipping options and applicable charges are displayed at checkout before payment.

We will not add an undisclosed mandatory furniture handling or freight surcharge after you place your order. Any optional additional service must be explained and accepted by you before a charge is made.

Estimated Delivery

Standard delivery typically takes 7–15 business days after dispatch. Including processing, the total estimated delivery time is 8–18 business days after payment confirmation.

Delivery times may vary due to customs processing, carrier operations, holidays, weather, or transportation disruptions. These estimates are not guaranteed arrival dates unless we expressly agree otherwise. They do not override agreed delivery deadlines or mandatory rights regarding delayed or undelivered orders.

If you need furniture for a particular event or date, contact us before ordering. Arrival by that date is not guaranteed unless we expressly confirm an agreed delivery date.

Furniture or sets may be shipped in more than one package. Where this occurs, we will provide available shipment information. Separate packages may arrive on different days, and splitting an order does not create an additional standard shipping charge.

Order Tracking

When tracking is available, we will email a shipping confirmation with tracking details. Tracking information may take additional time to become active.

Creating a shipping label does not necessarily mean the carrier has received your package. The estimated transit period begins when your order is dispatched.

If your order contains multiple shipments, tracking may be provided separately for each shipment.

Shipping Information

Please provide accurate and complete delivery information, including any apartment or unit number and the correct postal code. Include a suitable contact number where required for delivery coordination.

If you need to correct your address, contact [email protected] immediately. Changes cannot be guaranteed once fulfillment is underway or after dispatch.

For larger furniture, review the published product dimensions and consider access through gates, doors, stairways, and other restricted areas. Contact us before ordering if you need clarification about delivery arrangements. Assembly, installation, or delivery to a particular room is included only where expressly stated in the offer or agreed before purchase.

If an address error or access problem causes a shipment to be returned, we will discuss the available options with you. Any additional reshipping or optional delivery-service charge will be explained and agreed before the service is arranged, where legally permitted.

If we made the addressing or fulfillment error, we will cover the necessary costs to resolve it. These provisions do not transfer responsibility to you for inaccurate product dimensions or delivery information supplied by us.

Delivery Problems

If your shipment is significantly delayed, missing, damaged, incomplete, or marked as delivered but cannot be located, contact [email protected] with your order number and details of the issue.

We will investigate with the carrier and arrange an appropriate resolution, including replacement or refund where warranted or legally required. A delivery scan does not automatically settle a non-delivery claim. Handing goods to our carrier does not automatically transfer responsibility for non-delivery to you.

For damaged items, photographs of the product and packaging can help us assess the issue. If photographs are unavailable, contact us to discuss another reasonable way to assess the damage. Retain the packaging where reasonably possible.

Do not use furniture with broken glass, unstable frames, damaged supports, or other potentially unsafe components. Missing packaging or failure to report damage within 24 or 48 hours does not by itself remove your statutory rights.

Damaged, faulty, incomplete, or incorrect items will be handled under our Return and Refund Policy, with necessary return shipping costs covered by Everyluri.

Customs and Import Charges

International shipments may incur customs duties, import taxes, or clearance fees. Unless included in the price or collected at checkout, applicable import charges are the recipient’s responsibility only where permitted by law and subject to any required pre-purchase disclosure.

Free standard shipping does not cover separate import charges. Customs processing may affect delivery time, but does not remove your rights concerning delayed or undelivered goods.

If you have questions about charges shown at checkout, contact us before placing your order. We will not collect the same import charge twice. If a carrier or customs authority requests a charge that you believe was already collected by us, contact us with the relevant notice so we can help investigate.

Consumer Rights

Nothing in this policy limits mandatory consumer rights. Where applicable law requires different delivery, cancellation, or refund treatment, those requirements take precedence.

Cancellations, returns, and refunds are handled in accordance with our Return and Refund Policy, subject to those rights. Delivery delays do not remove any applicable right to cancel or obtain a refund.

Our company address is also our designated return address in China. Please contact us for return instructions before sending products back, as explained in our Return and Refund Policy.

Contact Us

For shipping questions or assistance with your delivery, contact:

Email: [email protected]

Website: https://everyluri.com

Store: Everyluri

Company: GUANGZHOU FUBAO TRADING CO., LTD.

Company and Return Address: ROOM 301, NO. 4, 5TH STREET, LONGMEN NEW VILLAGE, DAGANG TOWN, NANSHA DISTRICT, GUANGZHOU CITY, GUANGDONG PROVINCE, CHINA